At Biozenutra, we’re committed to delivering your wellness products quickly, safely, and reliably. Please review our shipping terms below.
1. Shipping Coverage
We currently ship to locations within [insert your country or region, e.g., India]. If you’re unsure whether we deliver to your area, please contact us at [email protected] before placing your order.
2. Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Remote or rural areas may take longer to receive deliveries.
4. Shipping Method
- All orders are shipped via our trusted delivery partners.
- You will receive a shipping confirmation via SMS or email with tracking details once your order is dispatched.
5. Shipping Fees
- Shipping charges are calculated at checkout based on your delivery address.
- Occasionally, we may offer free shipping promotions. Keep an eye on our homepage or subscribe to our newsletter for updates.
6. Payment Method
- We accept Cash on Delivery (COD) only.
- Please ensure someone is available at your address to receive and pay for the order in cash.
7. Undelivered Packages
If a delivery attempt fails due to an incorrect address or no one being available to receive the order, our delivery partner will usually attempt a second delivery. If the order is returned to us, we may contact you to reschedule.
8. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us at [email protected] within 7 days of delivery. Include your order number and photos of the package and items for faster resolution.
9. Contact Us
If you have any shipping-related questions, please reach out to us at:
📧 [email protected]